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Gmail: Google's approach to email

Gmail: In Your Words

Two years ago I was working for a local ISP. Our biggest problem was the huge volume of spam. No matter what our engineers came up with, we just couldn't find a decent way to handle it all. We created four servers to handle all the mail and still they would get so over loaded that at some times mail would take hours to deliver. Gmail has wowed and amazed me. Even during the holidays, when spam is the worst, I might get one piece a week. That is truly incredible. Had the ISP that I had been working for discovered whatever it is that Gmail engineers found to handle all the junk, my job would have been a lot less stressful. Oh, and yes, I do look every so often to see if I have ever lost a legitimate piece in the Spam section, and I have never found one.



Steven Wood, Retail Store Manager
Richland, WA

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